Sex Doll FAQ

About Love Dolls

1. What material is it made of?

Aotumedoll currently has three materials to choose from:

The head and body are both made of TPE.

The head and body are both made of silicone.

The head is made of silicone + the body is made of TPE.


2. How soft is it?

Aotume Doll's head and body are both simulated human skin, with a soft and elastic touch.


3. What is the difference between silicone and TPE?

(1) Differences:

  • TPE is closer to silicone in toughness.
  • TPE is softer and more elastic, and provides a better erotic experience.
  • Silicone is more resistant to dirt and easier to clean than TPE.
  • The makeup of silicone lovedoll is more three-dimensional and layered than that of TPE.

(2) Similarities:

  • Both materials can be stained and can be destained with decolorizing cream.
  • Both materials can be damaged by sharp or pointed objects.
  • Both materials are petrochemical products. After being placed for a period of time, a small amount of oil will appear. It is necessary to apply talcum powder to lock the oil.
  • Both materials need to avoid sunlight exposure and humid environment.

4. Can the head or body be sold separately?

No.

The head and body of Aotume Doll are original designs, and they match each other in style, skin color, and overall appearance. In order to get a better effect, it is not recommended to mix and match heads and bodies of different styles and brands.

Please note that after purchasing the entire AotumeDoll sex doll, you can buy a single head that matches the existing body shape, but the same applies to the body.


5. Is the sex doll's hair a wig or a hair transplant?

Wig. Any one-size-fits-all wig can be easily worn and replaced.


6. What is the difference between the two types of finger bones?

The ordinary finger bones are not as flexible as the upgraded ones.


7. What is strong tightening vagina?

The inside of strong tightening vagina is dark red, and the material is softer than the outer body material. The normal vagina is flesh-colored, and the material is the same as the outer material.


Strong tightening vagina uses physical principles, not electric, which greatly reduces the external thrust, and the wrapping and clamping feeling is stronger, and the experience effect is much better than electric.


About Orders

1. What payment methods can be used?

Currently, credit cards can be used for payment. We accept Visa and Mastercard.


2. Can I receive an order email after placing an order?

Yes, please make sure that you received an order confirmation email after the order. If not, please check the SPAM folder for the order confirmation. We will send you the order confirmation, doll factory pictures, and tracking information by email, so please offer us the effective email address in order and reply to us.


3. What should I do if I change my mind after placing an order?

We will process the order in 24 hours. If you need to change the doll details or cancel the order, please email us asap, we will check it and reply to you soon.


4. Can I return the product for a refund if I am not satisfied after receiving it?

If the doll you received has any defects, please contact us within 24 hours and we will repair or replace the doll according to the degree of defect.(If the doll has not been used)

All our dolls undergo a strict quality control process before shipment to ensure that the incidence of this situation is very low.


Sex Doll Shipment

1. What items are included in the shipment?

Head with makeup and eyes, body, wig, gifts for cleaning (rinsing device, screws, gloves, stockings, comb), seven-layer thickened carton for confidential delivery.


2. Are there clothes in the package? / How to buy clothes?

Clothing is not included.

After placing an order, we will send you the detailed body data of the doll and the precautions for purchasing clothes.

If you want to get the same clothes as the doll, we can also share with you the source of the purchase of the clothes.


3. How long does it take to be delivered after placing an order?

Usually, the production of custom dolls will start after the order information is confirmed, and the production process takes about 20-30 days.

After the production is completed, we will send you an email with photos and videos of the doll for confirmation, and we will ship it if there are no problems.

We use air transportation, and the delivery time is generally about 10 days.

Please note that the time will be extended during special holidays (National Day, Chinese New Year, etc.).


4. Is shipping free?

Yes, we provide free shipping to most countries including the United States, Europe and America.


5、Is the shipping process confidential?

Yes, all packages are delivered in discreet packaging, there is no specific sign or labeling on the box that reveals the doll inside. If you do not want to receive the order at your home, we can send it to a FedEx/UPS store and you can pick it up there at your convenience.


About Maintenance

1. How to clean and maintain?

After purchase, we will send you a detailed cleaning and maintenance tutorial.

If you encounter any problems during use, you can contact us at any time.


2、How to store a sexdoll?

It’s better to lay fat the doll or hang it for storage. However, it’s not recommended to keep the doll stay in the same position for long periods.